Automated AI replies
AI helps answer product, price and stock questions in Vietnamese. It can operate outside business hours, subject to settings, allowances and connected-channel requirements.
- Understands natural Vietnamese
- Look up saved product information
- Handles multiple conversations at once
- Flag conversations for staff attention
May Fashion
Active now
Is this denim jacket in stock? How much?
Hi there! The denim jacket is currently in stock 😊
Which size would you like?
Size M please
Product recognition from images
AI matches photos to your catalog to find relevant products and information. Results depend on images and data; staff can review when needed.
- Recognizes products from customer photos
- Matches against your product catalog
- Look up catalog prices and product details
- Supports multiple image formats
Decor Boutique
Active now
How much does this product cost?
This is a Vintage wooden desk lamp ! 😊
How many would you like to order?
Tiered quantity pricing
Set price tiers by quantity. The system calculates prices from saved data for the AI to include in its reply.
- Multi-tier pricing by quantity
- Prices calculated from configured price lists
- Easy to update when prices change
- Supports multiple units of measure
Simply Cooking Oil 1L
DA-SIM1-001
Conversation management
Track every conversation with your customers. View message history, processing status, and step in any time when needed.
- Full conversation history view
- Flag conversations for review
- Pause the AI to reply yourself
- Search and filter conversations easily
Is size M still available?
messengerHow much is Simply cooking oil?
zalo[📷 photo] How much is this product?
messengerThank you, package received!
messengerMessenger and Zalo OA
Both channels are supported. Connect Facebook Messenger Pages or Zalo OAs and manage conversations in one place, within your plan’s connection limits.
- Messenger and Zalo OA live now
- Manage all channels from one place
- Connection allowances specified by plan
- Additional channels are listed on the roadmap
Messenger
Facebook Messenger
Zalo OA
Zalo Official Account
Multiple catalog import methods
Upload a CSV/Excel file, snap a photo of your price list for the AI to extract, sync from KiotViet, import from a website, or add manually. Many ways to import — you pick what works.
- Import from a CSV or Excel file
- AI extracts from price list photos and PDFs
- Sync products from KiotViet
- Import from supported websites
Select import method
CSV/Excel file
Upload price list
AI extraction
From images & PDF
POS software
KiotViet
Website
Import from URL
products-march.csv
245 products · 12.4 KB
245 products imported successfully
100%
Visual analytics dashboard
Monitor conversations, AI status and cases requiring review. Time-series charts and detailed analytics depend on plan/settings.
- Conversation count overview
- AI auto-handling rate
- Average response time
- Detailed analytics by plan/settings
Overview
Good morning, Phat
Your business activity overview
Total conversations
AI handled
Needs review
Avg response
Conversations last 7 days
94%
handled automatically
Quotely is building more
The directions below are not default entitlements in current plans. Scope and availability will be announced separately.
Advanced sales analytics & reporting
The AI turns conversation data into revenue reports, analyzes buying behavior, and forecasts demand — helping you make smarter decisions on restocking and promotions.
- Detailed revenue reports from conversations
- Deep behavioral & buying trend analysis
- Demand forecasting & stock alerts via email
- Conversion funnel: from price inquiry to closed order
Sync with more management systems
KiotViet is supported today. Integrations with other systems are an expansion direction, subject to plan/settings and availability announcements.
- KiotViet sync already supported
- Auto-update products, prices & stock
- Additional integrations on the roadmap
- No re-entry needed when data already exists
Expanding messaging platforms
TikTok, Instagram, WhatsApp and website chat are planned directions. No release date is committed; Messenger and Zalo OA are the two supported channels today.
- Instagram Direct — planned channel
- WhatsApp Business — planned channel
- Website chat — planned channel
- Manage all channels from one interface
Ready to let AI sell for you?
Try the service with a time limit and usage allowance after verification and setup. Choose a paid plan to continue using AI.