AI sales agent for Vietnamese stores — retail or wholesale

More than just replying to messages.
Quotely helps you
sell more.

It understands customers, recognizes products even from a photo, and quotes the right price for both retail and wholesale buyers — automatically on Messenger & Zalo, day and night.

Reads photos customers send
Auto-applies wholesale/retail pricing
Free plan forever
Set up in 5 minutes
Upgrade any time

Nha Xinh Decor

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A real problem

Every slow reply is an order lost

This is the reality that thousands of stores and businesses in Vietnam face every day

Mostmessages arrive outside business hours

Customer messages at 10 p.m.

Customers often message after business hours. If no one replies, they'll buy elsewhere.

Very easyto quote the wrong price when looking it up by hand

Quote the wrong price once, lose the customer for good

Retail one price, wholesale another — and the price list also changes by quantity and promotion. Staff quote the wrong price, the customer loses trust and switches to a competitor.

Hoursevery day spent on repetitive replies

Answering the same question dozens of times a day

"How much is it?", "Is it in stock?", "What is this product?" These repeated questions take up all your time.

The difference

Before and after using Quotely

Without QuotelyWith Quotely

Customers message after hours, get a reply the next day

AI replies instantly, day and night

Staff get tired, sometimes snap at customers

AI is always warm and patient with every customer

Prices looked up by hand, staff often quote the wrong price

Accurate prices, pulled straight from your system

Every staffer quotes a different price

One single AI, always consistent prices

Customer sends a photo, staff have to hunt for it

Customer sends a photo, AI recognizes the product instantly

Once the sale is done, upselling is forgotten

AI suggests add-ons at the right moment — bigger orders

At day's end, no idea which orders were lost

Clear analytics for every conversation

Hiring staff to watch chats costs 15–20M VND/month

Save on staffing, focus on closing orders

Retail & wholesale

One AI, quotes the right price for both retail and wholesale buyers

Whether a customer buys one item or a whole batch, the AI recognizes it and applies the right price tier — and proactively suggests buying more to reach the wholesale price. You enter the price list just once.

Tiered price list

Simply Cooking Oil 1L

GroupQuantityUnit price

Retail1 – 10185,000đ

Small wholesale11 – 50155,000đ

Wholesale51 – 100135,000đ

Bulk wholesaleOver 100120,000đ

Prices always come from the price list you enter — never made up, never discounted on its own.

Retail customer

Give me 1 bottle

1 bottle is 185,000đ 😊

Wholesale customer

What about 50 bottles?

50 bottles is 155,000đ/bottle. Add 1 more bottle (51) to reach the wholesale price of 135,000đ — saving ~1 million đồng 😊

Auto-detects retail or wholesale

The AI reads the quantity ordered and applies the right price tier — no staff needed to check the table.

Suggests upgrading to a wholesale tier

Nudges customers to "buy a bit more for the wholesale price" — lifting the value of every order.

One place for both channels

Retail and wholesale share one price list, one workflow — never fragmented.

Image recognition

Customer sends a photo, AI recognizes the product instantly

Customer can't remember the product name? Just send a photo. The AI matches it against your inventory, finds the right item, and quotes the price — no rambling descriptions required.

Messenger · customer message

Product photo sent by customer: vintage wooden desk lamp

Is this lamp still available?

Recognized successfully · 92% match

ProductVintage wooden desk lamp

CodeDBG-VIN-01

StatusIn stock

Price890,000đ

Yes, we have it — the vintage wooden desk lamp is 890,000đ. Would you like to order? 😊

Matched to your inventory

Not generic recognition — the AI finds the exact product in the catalog you entered.

Closes sales even when customers won't type

No more "I forget what it's called" — one photo is all it takes to get a price.

Linked to wholesale/retail pricing

Once it recognizes the item, the AI still applies the right price tier based on the quantity ordered.

How it works

From message to accurate quote — automatic, instant

Quotely reads the message, looks up the product, calculates the price by quantity, and replies in natural Vietnamese

Step 01

Receive the message

Customers message via Messenger or Zalo, including photos

Step 02

Understand and find the product

The AI recognizes products by name, image, or description

Step 03

Look up the exact price

Applies the right price and tier based on the quantity ordered

Step 04

Compose the reply

The AI writes a natural, polite reply in Vietnamese

Step 05

Send to the customer

Replies automatically through the original messaging channel

Locked to your price list — the AI never invents a price

Prices always come from your system. The product code must exist. It never makes things up. When unsure, it hands off to your staff automatically.

Get started

Set up in 5 minutes, no tech skills

Three simple steps for the AI to start selling for you

CSV file

Image & PDF

KiotViet

Manual

Import your product catalog

Multiple import methods: upload a CSV file, snap a photo of your price list for the AI to extract, sync from KiotViet, or add manually.

Messenger

Zalo OA

Connected

TikTok

Instagram

Website

Coming soon

Connect a messaging platform

Start with Messenger and Zalo — just log in and authorize, in a few minutes. More channels coming soon.

May Fashion

Is it in stock?

Yes, it's in stock! Price 350,000đ

Online 24/7

Instant

AI starts replying to customers

From here, every customer message is answered accurately by the AI, running continuously 24/7. You just monitor it on the dashboard.

Your catalog

Your inventory, memorized by the AI

Sync from KiotViet, scan from your website, upload an Excel file, or snap a photo of your price list for the AI to import — every method, complete with images, prices (both wholesale/retail tiers) and stock levels. Whenever a customer asks, the AI looks up the exact product and quotes the right price — never a mistake.

app.quotely.vn/products

A real product catalog of a cosmetics store on Quotely

Connect your catalog from

KiotVietExcel / CSVWebsitePhotoManualmany more platforms

Dashboard

Know exactly what the AI is doing

Track conversations, see the AI's status, step in when needed — all from one place

app.quotely.vn/dashboard

A real dashboard of a cosmetics store on Quotely

Features

From replying to selling — AI at every step

Built specifically for Vietnamese businesses. New features added continuously.

AI that speaks Vietnamese and understands how you sell

Not a stiff, robotic chatbot. Quotely reads context — how customers ask about price, send product photos, even slang and abbreviations.

Answers questions about price and stock naturally
Suggests buying more to reach a better price tier
Hands off to staff for questions outside the catalog

Messenger · May Fashion

Is this in stock? [📷 photo]

Yes, the size M denim jacket is in stock, priced at 450,000đ.

Would you like to order it now? 😊

Recognition from images

Customers send a photo, and the AI finds the right product in stock and quotes the price right away.

📷

Customer photo

📦

Find product

💬

Quote price

Quantity-tiered pricing

Enter a price list with multiple tiers. The AI applies the right price automatically, never wrong.

QuantityUnit priceSavings

1 to 10200,000đBase price

11 to 50185,000đ7.5% off

Over 50170,000đ15% off

Every platform, one place to manage

See every conversation from every channel. Flag what needs review. Pause the AI when needed.

Messenger

Active

Zalo OA

Active

Coming soon+4 platforms

TikTok

Instagram

Website

Never quotes a wrong price

The AI only quotes from the price list you enter. No invented prices, no guesswork, no surprise discounts.

"185,000đ each for 11 units or more"

"I'll give you an extra 10% off"

Know what customers ask most

A dashboard that tracks popular topics, the AI's self-handling rate, and conversations to review.

Price questions

85%

Ordering

62%

Finding products

45%

Import your catalog from images & files

Snap a photo of your price list, upload an Excel file — the AI extracts products and pricing automatically. No manual entry.

Coming soon

Sales analytics & reporting

The AI aggregates sales from conversations, analyzes buying behavior and product trends — helping you make smarter decisions on restocking and promotions.

Coming soon

Sync with more management systems

We already support syncing with KiotViet. Coming soon: connections to many more popular sales & inventory management tools to automatically update products, prices, and stock.

Remembers customers

Your AI remembers every customer — so they never repeat themselves

It tells new customers from returning ones, remembers saved delivery details and what they tend to ask about — so it advises the right way for the right person.

Linh

Returning

Messaged12 conversations

Delivery addressSaved

Often asks aboutOffice dresses

Messenger · returning customer

Do you still have that dress from the other day?

Hi Linh! Yes, still in stock. Ship it to your saved address again? 😊

AI recognized a returning customer & saved address

Tells new from returning

The AI recognizes customers who've messaged before, to greet and advise them better.

Never re-asks saved details

A regular's delivery address is already saved — the AI won't ask again, so orders close faster.

Remembers their interests

The AI remembers the product types a customer asks about, to suggest the right direction.

Self-learning AI

Your AI learns from your own store

When it hits a question it can't answer, it doesn't make things up. It groups similar questions, asks you once — and your answer becomes knowledge it uses automatically from then on.

Step 1

AI hits an unknown question

When a customer asks something outside its data, the AI flags it instead of guessing.

Step 2

You answer once

The AI groups similar questions together and asks you right in your inbox.

Step 3

AI handles it next time

Your answer becomes knowledge — when a customer asks again, the AI replies instantly.

Next time · AI answers on its own (learned from you)

Can this dress be machine-washed?

Yes, this dress is fine on a gentle cycle with cold water 😊

The more you use it, the better it knows your store.

You stay in control

When the AI isn't sure, it asks you — it won't wing it

The AI only sends on its own when it's confident. For sensitive or incomplete cases, it drafts a reply and notifies you to approve it — instead of risking a wrong answer with your customer.

Messenger · customer message

Can I pay you at the end of the month instead?

AI unsure · not sent to the customer

Draft ready · awaiting your approval

“About payment terms, let me hand you over to the store owner…”

Owner notified

A conversation needs you to approve the reply before it's sent to the customer.

Alerted by email & in-app

Sends when confident

Clear, data-backed replies go out instantly — no keeping the customer waiting.

Holds when unsure

For sensitive or incomplete cases, the AI drafts a reply and waits for your approval instead of guessing.

Always alerts you in time

Every conversation that needs approval is flagged by email and right in the app.

Security

Your data stays locked down

Your price list is a business asset. We protect it like we protect our own.

End-to-end encryption

Data is encrypted both in transit and at rest

Isolated data

Each business has a separate data system, with no cross-access

Automatic backups

The system backs up data on a regular schedule, ensuring safety

Compliant with Vietnamese regulations

Compliant with Decree 13/2023/NĐ-CP on personal data protection

Isolated data between businesses

May Fashion Store

248 products

Isolated data

Phu Quy Furniture

156 products

Isolated data

Hana Cosmetics

312 products

Isolated data

Every slow reply
is a customer lost

Start using Quotely today. Set up in 5 minutes, no tech skills needed, with a free plan forever.

More than just replying to messages.Quotely helps yousell more.

Every slow reply is an order lost

Customer messages at 10 p.m.

Quote the wrong price once, lose the customer for good

Answering the same question dozens of times a day

Before and after using Quotely

One AI, quotes the right price for both retail and wholesale buyers

Auto-detects retail or wholesale

Suggests upgrading to a wholesale tier

One place for both channels

Customer sends a photo, AI recognizes the product instantly

Matched to your inventory

Closes sales even when customers won't type

Linked to wholesale/retail pricing

From message to accurate quote — automatic, instant

Receive the message

Understand and find the product

Look up the exact price

Compose the reply

Send to the customer

Set up in 5 minutes, no tech skills

Import your product catalog

Connect a messaging platform

AI starts replying to customers

Your inventory, memorized by the AI

Know exactly what the AI is doing

From replying to selling — AI at every step

AI that speaks Vietnamese and understands how you sell

Recognition from images

Quantity-tiered pricing

Every platform, one place to manage

Never quotes a wrong price

Know what customers ask most

Import your catalog from images & files

Sales analytics & reporting

Sync with more management systems

Your AI remembers every customer — so they never repeat themselves

Tells new from returning

Never re-asks saved details

Remembers their interests

Your AI learns from your own store

AI hits an unknown question

You answer once

AI handles it next time

When the AI isn't sure, it asks you — it won't wing it

Sends when confident

Holds when unsure

Always alerts you in time

Your data stays locked down

End-to-end encryption

Isolated data

Automatic backups

Compliant with Vietnamese regulations

Every slow reply is a customer lost

Every slow reply is an order lost

Customer messages at 10 p.m.

Quote the wrong price once, lose the customer for good

Answering the same question dozens of times a day

Before and after using Quotely

One AI, quotes the right price for both retail and wholesale buyers

Auto-detects retail or wholesale

Suggests upgrading to a wholesale tier

One place for both channels

Customer sends a photo, AI recognizes the product instantly

Matched to your inventory

Closes sales even when customers won't type

Linked to wholesale/retail pricing

From message to accurate quote — automatic, instant

Receive the message

Understand and find the product

Look up the exact price

Compose the reply

Send to the customer

Set up in 5 minutes, no tech skills

Import your product catalog

Connect a messaging platform

AI starts replying to customers

Your inventory, memorized by the AI

Know exactly what the AI is doing

From replying to selling — AI at every step

More than just replying to messages.
Quotely helps you
sell more.

Every slow reply
is a customer lost

Every slow reply
is a customer lost